Managing social media communities is our flagship service. Our team has extensive experience building brands, creating multimedia content and nurturing customer experiences. We apply these skills to your success!
Our level of involvement can be adapted to the particular needs of your organization. In other words, our social media management services can and will adapt to your social media marketing strategy - and even your business plan as whole. We don't see social media as living in a silo! We're a different kind of social media agency.
Social media is an essential part of any good sales, marketing, and customer service operation. "Managing social media" is no stand-alone job. It's a tool to support all of your business activities.
We’re part of your team. And we play to win! We have expertise in brand development and customer experiences - which we apply to social media.
Providing a world-class customer experience on your branded social media channels include:
Additionally, we can create content for your brand and share it online to encourage participation by your clients and to keep your brand fresh in the mind of consumers. By “clients”, we mean past, present and future clients!
We can also plan and execute social media advertising campaigns for you.
Before we guide your team through the social media landscape, we can help them chart the course; establishing a branding strategy that ensures success. If you aren't sure where you’re going with your brand on social media, you can easily end up somewhere else!
Preparing this social media game plan usually starts with an audit of your brand on social media in comparison to your goals and your competitors. Our specialty is… You! We have recipes in our cookbook that we can adapt to your brand, your goals and your clients. Your customers expect a 2-way communication and we’ll design a plan that provides it to them.
Typically, the 2 main functional activities happening on social media for your business are: customer service & branded content. We can help you with both, under the umbrella of social media marketing management. We also offer social media training & coaching and social media monitoring. We can help with integrating social media to your sales & marketing functions and manage your social media advertising campaigns.
If it’s on social media, we can provide TLC for it!
And any other social media platform that popped up yesterday!
Simply contact one of our social media consultants and ask us anything you want to know!
Contact Us and let us know what your current business, marketing, branding and social media challenges are. Imagine if we had good solutions for you? (Hint: We most likely do!)
Learn about other business, marketing, branding and social media services we can help you with.